Returns & Exchange
We are dedicated to ensuring your complete satisfaction. Should you need to exchange an item, our seamless process is here to assist.
Eligibility
Pieces must remain unworn, unaltered, and securely placed in their original luxury packaging, accompanied by the purchase receipt.
Exchange Window
We accommodate exchange requests within a specified timeframe post-delivery. Please reach out to our concierge at your earliest convenience.
How to Request
Contact our dedicated support team via email at [email protected] or connect directly through WhatsApp using your order reference.
Non-Eligible Items
Bespoke creations and pieces exhibiting signs of wear are strictly excluded from our exchange policy.